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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roger Ware

July 8, 2024

5  out of  5
rating by Roger Ware
"Always helpful And quick.Good service"
We responded:
"Always happy to help with your auto and home insurance needs!"
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Nancy Sulentic

June 25, 2024

5  out of  5
rating by Nancy Sulentic
"I am extremely happy with the professionalism and guidance that I've received from my agent Jessica at State Farm. And my monthly cost has been cut immensely which really helps as being an elderly driver."
We responded:
"Nancy- thank you for the 5 star review and allowing us to help you with your auto insurance needs. Jessica is always here to help. State Farm"
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Kevin

April 29, 2024

5  out of  5
rating by Kevin
"I have been in 2 auto mobile accidents since Candice Stryker has been my State Farm agent. Candice and her teams response was and is amazing. They take care of everything and follow up with further care. I have had Candice and her associates for many years as my insurance agents, I hope to be with them for many more. Thank you for the exemplary service I have received."
We responded:
"Thank you Kevin- we are happy to hear your experience has been positive with your claims process. We look forward to having you as a State Farm customer for many years to come. "
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jason fink

March 26, 2024

5  out of  5
rating by jason fink
"Great service. Had an accident and everything was handled swiftly and smoothly. Thank u"
We responded:
"Justin - I am sorry you had a claim but happy to hear your experience was smooth and efficient! State Farm Insurance Westlake, Ohio"
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Alex Bearer

March 23, 2024

1  out of  5
rating by Alex Bearer
"We experienced a house fire in August of 2022. The entirety of our claim was a disaster. The initial phone call we received from Candice she was condescending and rude. We were turned to an agent who would not respond for DAYS at a time and was impossible to reach. Our policy was transferred multiple times to additional help who was unsupportive, we still were never able to file the entirety of our claim because of their redundant process. I asked 20+ times to file a report with statefarm, nothing ever came of it. On top of a horrible situation, statefarm made this experience truly enraging. I will never hold them as our insurers again after our experience with Candice."
We responded:
"Alex, sorry for your frustration. Please contact our office at your convenience so we can review your claim status and make sure everything is showing correctly. State Farm"
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Kelly Radeff

March 11, 2024

5  out of  5
rating by Kelly Radeff
"Very helpful. Made it quick and easy"
We responded:
"Thank you for the 5 star review. Glad we could help make the move easy! We look foward to helping with your auto insurance needs. State Farm"
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Art Thomson

February 28, 2024

5  out of  5
rating by Art Thomson
"Jessica was really helpful in getting our policies in place!"
We responded:
"Art- thank you for your 5 star review. We appreciate you allowing us to help with your auto and other insurance needs. State Farm"
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Daniel Stefan Popa

February 13, 2024

5  out of  5
rating by Daniel Stefan Popa
"Extremely pleasant and helpful. Even if my questions were probably wrong, they answered all of them and explained everything to me. Highly recommended."
We responded:
"Appreciate the 5 star review. Jessica Stewart is always happy to help clients understand the coverage's they are purchasing and making sure it fits their needs. We look forward to assisting with your insurance needs. "
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John Pummel Jr

February 8, 2024

5  out of  5
rating by John Pummel Jr
"Candice Stryker-Irlbachers office is absolutely terrific!! So very kind and pleasant to speak with and answered every question I have had, immediately. They are as knowledgeable about what they do as any professional in any profession I have ever come across. They are kind and professional sure, but also listen to my stories and ease my worries about the future or future payments or just about everything else I have asked. Any time I have a concern and then have a conversation with them, they put me at ease seemingly effortlessly. They are without question the best I have ever come across in what they do. I'm so very blessed to have Candice Stryker-Irlbacher and her team on my team. I truly feel that they have my back. No doubt!!"
We responded:
"John we appreciate your patience with the billing issues and we are so happy to have resolved your issues! We appreciate you working with our State Farm office. "
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Thomas Jones

November 27, 2023

5  out of  5
rating by Thomas Jones
"Highly recommend"
We responded:
"Thank you Thomas for the 5 star review. Glad to help any way we can. State Farm "
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Steph

November 16, 2023

5  out of  5
rating by Steph
"After being out of town, my car wouldn’t start in my garage. I used the State Farm App and requested emergency road service and within 20 minutes a technician was at my house jump starting my battery. I received texts and notifications with updates and communications up until his arrival. It was an unbelievably smooth seamless process. Thank you State Farm and Candice Stryker Irlbacher Agency."
We responded:
"Steph- thank you for your 5 star review regarding your towing and roadside assistance help. Glad to hear you had a great experience. We appreciate your time as a State Farm customer. Candice"
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Kristen Gillespie

November 7, 2023

5  out of  5
rating by Kristen Gillespie
"Outstanding customer service delivered by Candice & her team. Very knowledgeable and professional group."
We responded:
"Kristen thank you for your 5 star review of our State Farm office and team. We are fortunate to have great customer's like yourself. "
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Rosa Rivera

September 15, 2023

5  out of  5
rating by Rosa Rivera
"Jessica’s time, service and dedication was excellent. Would recommend her services to family and friends. Thank you"
We responded:
"Rosa thank you for the 5 star review. State Farm is always here to help with your auto insurance. Jessica is one of the best around! "
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Jay Leslie

August 22, 2023

5  out of  5
rating by Jay Leslie
"So glad I came back I was being overcharged by another company"
We responded:
"Jay- we are happy to have welcomed you back to our State Farm office. "
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Ashley Bosko

July 31, 2023

5  out of  5
rating by Ashley Bosko
"Very easy to work with! Was looking for a lower monthly payment and they made the process very easy!"
We responded:
"Thank you for the great review! Welcome to our office - we are here to help whenever needed. State Farm"
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Julio César Ramírez Acosta

July 27, 2023

5  out of  5
rating by Julio César Ramírez Acosta
"She was so nice and helpful with my account insurance"
We responded:
"Thank you! Jessica looks forward to helping you with your auto insurance needs. "
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Nessa Nessa

July 26, 2023

5  out of  5
rating by Nessa Nessa
"Very friendly staff & very helpful , thank you Jessica & Candice for all your help :) I went from Allstate to statefarm and so far good experience"
We responded:
"Thank you! We are excited to have you with our office and look forward to helping with your insurance needs. "
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Linda Stricker

July 13, 2023

5  out of  5
rating by Linda Stricker
"I needed to update my account, Danielle handled with professionalism & efficiency. Thank you"
We responded:
"Thank you so much for the kind words. I will let Danielle know and we are always here to help with changes. "
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JW

June 7, 2023

5  out of  5
rating by JW
"She is Amazing! Proficient, nice, great customer service. I literally recieved my insurance in under 5 minutes. Highly Recommended."
We responded:
"Appreciate kind words - we are to here to help for your insurance needs at State Farm."
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Alyssa Dziak

June 6, 2023

5  out of  5
rating by Alyssa Dziak
"This office is amazing! Always so helpful & kind. 10/10 service from everyone who works here!"
We responded:
"Thank you! We appreciate kind customers like you!"
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Lori Hoffbauer

May 30, 2023

5  out of  5
rating by Lori Hoffbauer
"Jessica is amazing! She made my transition to State Farm easy and stress free!"
We responded:
"Lori, thank you for the kind words. We will share with Jessica your positive experience. Glad we could help make the switch of your auto insurance stress free! "
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Adam Heilinger

March 23, 2023

5  out of  5
rating by Adam Heilinger
"Very personal and professional , I had a great experience with Jessica, I would recommend State farm insurance for all of your needs great rates great coverage , outshined against other insurance companies"
We responded:
"Adam, we appreciate your business and look forward to helping with your auto and home insurance needs. Jessica is a big asset to our team! "
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Alice Brown

March 17, 2023

5  out of  5
rating by Alice Brown
"So very friendly helpful and well informed"
We responded:
"Thank you Alice. We hope to help any way we can. State Farm"
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Patricia Smith

February 27, 2023

5  out of  5
rating by Patricia Smith
"Candice and State Farm has been consistent and very thorough for all the years we have been with her. She has a great group of people working for her, very knowledgeable and helpful."
We responded:
"Thank you for the 5 -star review. We appreciate your business and being able to help anytime. I will share with the team your kind words! "
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Natasha Townsend

January 31, 2023

5  out of  5
rating by Natasha Townsend
"Excellent Customer Service Great low rates Very attentive and knowledgeable"
We responded:
"Natasha, thank you for our 5 star review! We are always here to help- please do not hesitate to reach out. "